Frequently asked questions
Customer service · Internet · International · Mobile · Devices
Customer Service
What do I need to buy a prepaid U9 SIM as a Myanmar national?
Anyone over 12 with a valid NRC or driving licence can buy a U9 SIM at a dealer or U9 store.
What do I need as a foreigner?
A valid passport.
Which number do I call for help?
234 from a U9 phone, or +95 997 000 234 from other networks.
Internet
Do I need to apply for data?
No — data works as soon as your SIM is active. Buy a data pack for the best rates.
International Services
Can I call and SMS other countries?
Yes — see International Call & SMS and the IDD packs.